Services
When it has already happened, call us.
Speed matters when something has gone wrong. Our responders help you contain the threat, work out what happened and get back to business, while keeping the evidence your insurer will ask for.
Incident response
Contain first. Then find out why.
In the first hour we stop the bleeding: isolate devices, reset compromised accounts and preserve evidence. Then we investigate scope and root cause, help you recover cleanly and write up lessons learned, including notification advice.
- Triage and containment, usually within the first hour
- Investigation of scope and root cause
- Eradication and clean recovery
- Lessons learned report and notification advice
What you get
Retainers that guarantee a response.
Standard retainer
Four hour response and ten included hours a year.
$1,500 a month.
Priority retainer
One hour response, 25 included hours and an annual tabletop exercise.
$3,200 a month.
Enterprise retainer
Thirty minute response, 60 included hours and a named incident lead.
Talk to us.
Good questions.
Can you help if we are not a client?
Yes. Call the incident line on (03) 5550 4711 any time. Emergency work is billed hourly.
Will you talk to our insurer?
Yes. We regularly work alongside insurers and their panel firms, and we preserve evidence to their standards.
Do we have to notify anyone?
Possibly, under the Notifiable Data Breaches scheme. We help you assess it and draft the notification if one is needed.
Find your gaps before someone else does.
Book a free 30 minute security review. We look at your Microsoft 365 tenant, endpoints and backups, and you leave with a prioritised action list, whether or not you work with us.